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Privacy Policy

We take personal privacy and the handling of data very seriously and operate to the following guidelines.

Personal Data

Personal data is specific information about personal or factual characteristics relating to a certain natural person or a natural person who can be specified. This includes information such as your real name, address, telephone number and date of birth.  Information which cannot be directly linked to your real identity – such as favourite websites or number of users of a site – is not considered personal data.

Collection and Processing of Personal Data

Refined Polished Concrete Specialists Ltd is committed to preserving the privacy of users of our websites. When you visit our web pages, our web servers always temporarily save for security purposes the connection data of the computer connecting to our site, a list of the web pages that you visit within our site, the date and duration of your visit, the identification data of the type of browser and operation system used as well as the website through which you linked to our site. Additional personal information such as your name, address, telephone number or email address is not collected unless you provide this data voluntarily, e.g. while completing an online contact form, as part of a registration, survey, competition, fulfilment of contract or an information request.

Certain areas of the Refined Polished Concrete Specialists Ltd websites including, but not limited to, Refined Polished Concrete Specialists Ltd require registration or a password for access. Information obtained from users of these areas may also be used for Refined Polished Concrete Specialists Ltd’s marketing purposes within the limits of national law. Refined Polished Concrete Specialists Ltd provides a right of access and rectification of personal data under the applicable legislation.

Certain shipment data will be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: shipper name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.

Utilisation of and passing on of Personal Data

We use the personal data which you have made available to us exclusively for technical administration of the web pages and to fulfil your wishes and requests – thus primarily for fulfilment of a contract concluded with you or to answer your request. In turn, it helps us improve the services we offer to you, and to make our website’s content and services easier to use and more appropriate to you.

Only when you have previously granted your approval or – if so stipulated by legal regulations – have not raised an objection do we also use this data for product-related surveys and marketing purposes.

Refined Polished Concrete Specialists Ltd does not share, sell, transfer or otherwise disseminate your personal data to third parties and will not do so in future, unless required by law, unless required for the purpose of the contract or unless you have given express consent to do so. For instance, it may be necessary to pass on your address and order data to our contractors when you order products.

Information from Refined Polished Concrete Specialists Ltd

Refined Polished Concrete Specialists Ltd would like to contact you in order to provide you with the latest information about updates to our website or our offers, news, products and services. If you contact or register with Refined Polished Concrete Specialists Ltd on our web pages, or any of our associated digital-media channels, we sometimes request that you indicate whether or not you would like to receive direct advertising material from us. If you are already a customer of Refined Polished Concrete Specialists Ltd, you will naturally continue to receive necessary information about important changes in connection with existing contracts (e.g. rate changes).